Cinemark - About Us

About Cinemark


Available Positions at the Cinemark Home Office





Theater Technology Project Manager

The Project Manager role assumes the onsite responsibility and accountability of working with vendors, theatres, and contractors to ensure successful execution of the Theatre Technologies projects. 

Essential Duties and Responsibilities: include the following. Other duties may be assigned. 

  • Be the liaise and coordinating Project Manager on assigned on all digital project issues, needs, and concerns

  • Schedule, document and lead the regularly scheduled project status meetings to support projects as well as report on task progress, risks and challenges

  • Track, manage, and communicate progress on projects and revise within responsibility as appropriate to meet evolving needs and requirements

  • Manage, track, and communicate the progress, or lack thereof, for each plan element against  project milestones and identify actual and potential risks, action items and punch list accounting to ensure project is progressing and all outstanding issues are appropriately addressed and documented

  • Certify that project documents are complete, current, and stored appropriately in various places such as SharePoint

  • Collaborate with other departments to monitor individual project plans to verify site preparations are accomplished on schedule

  • Complies with, and enforces, standard policies and procedures


    Required Skills 

  • A variety of skills associated with a Project Management role such as: Established leadership skills, effective communication skills, analytical and problem solving skills, and short term and long term planning skills

  • In-depth knowledge of project methods and procedures and an understanding of project scope including understanding life cycle accountability for large scale projects

  • Ability to consistently exercise discretion and sound independent judgment in performing work responsibilities

  • Strong written and verbal communication skills and extremely detail oriented

  • Ability to work effectively in a fast paced environment handling multiple tasks and meet tight deadlines at any time of the day or night

  • Ability to manage pressure and address multiple critically sensitive issues at once

  • Capable and effective in a team environment

  • In-depth knowledge of Microsoft Office Suite (Excel -intermediate skill level) and MS Project

  • Ability to prepare clear, concise and informative reports, correspondence and other written materials

  • Handles difficult and sensitive situations well, using sound, independent judgment

  • PMP or equivalent certification is preferred


    Physical Demands 

  • Mobility to work in standard office setting (possibly in a hotel) and use standard office equipment

  • Overtime and 24x7 availability is required

  • Ability to travel as requested

Please download the questionnaire and submit along with your resume.





Construction Help Desk Specialist

The primary responsibility of this position is to provide support via tracking software, email, and phone to our theatres for facilities service requests; interacting with vendors and theatre management; prioritizing theatre service requests; overseeing /analysis of specific construction trades service request costs and service performance; acting as representative of the facilities team to our customers (theatre management) and vendors.

Candidate must have strong analytical and troubleshooting skills; provide excellent customer service with a positive attitude; superior problem-solving and communication skills; a great work ethic and the ability to work in a team environment; knowledge of Microsoft Outlook, Word, and Excel and the ability to learn quickly web based software applications.

•         Excellent customer service with a positive attitude
•         Facilities maintenance/construction experience and/or education an asset
•         Theater operation knowledge and experience an asset
•         Flexible work schedule
•         Bilingual English/Spanish an asset


Please download the questionnaire and submit along with your resume.   


Tax Analyst

This position is responsible for supporting the complete tax cycle of Cinemark.  This individual will work under the direction of several department managers and will be responsible for federal and state tax return compliance, audit defense, quarterly and annual tax provisions, and quarterly estimates.  This position will be involved in various special projects. 

Responsibilities include:
- Prepare US corporate and partnership income tax returns, various state income tax returns  and US reporting of foreign operations
- Prepare sales and use tax returns
- Assist in the gathering of data for various tax audits
- Prepare quarterly estimated state income tax payments and extensions
- Handle special projects as required

- Bachelors degree in accounting
- 2 years of tax experience preferably in the corporate income tax area with a CPA firm
At this level, one must possess the following skills:
- Excellent computer skills
- Proficient written and verbal communications skills
- Ability to handle multiple projects simultaneously through to successful completion
- Firm understanding of financial accounting practices
- Ability to interact effectively with members of the accounting, finance and tax departments
- Superior work ethic and dedication to the highest work quality and job excellence
- Demonstrated ability to contribute to a culture of excellence, integrity, accountability and team work
- Good problem solving, organizational, and analytical skills are also required

Please download the questionnaire and submit along with your resume.  



Theater Advertising Systems Support Administrator

The Theater Advertising Systems Support Administrator role requires a mixture of technical skills and business ability. The Theater Advertising Systems Support Administrator will be a key member of the Advertising and Pre-Show Support Team in the Theater Technology department. This position will be responsible for helping the department research and develop technical solutions to meet FLIX Media's business needs in Latin America. This position will also provide advanced technical support to internal and external entities as they relate to developed solutions. This position will also be responsible for root cause analysis, testing, and integration of Theater Advertising equipment for all FLIX Media customers. This involves the investigation of escalated issues and determination of a short term work around and long term resolution for the issue. This position will be responsible for documenting all issues and providing documentation and training for the support center and FLIX media customers.

This position will be responsible for working with software and hardware vendors on issues and enhancements required to meet current and future needs of Theater Technology, FLIX Media, and Theater Operations in Latin America.


• Responsible for providing support for the Advertising and Pre-Show solution for all FLIX Media customers. This involves the Pre-Show's technical equipment interacting with the theaters Digital Cinema projectors, Digital Cinema Servers, sound processors, dimmers (lighting), etc.
• Ensure that all projects are implemented on time, within specification and do not impact the theater operation.
• Investigate issues and recommend corrective action with the software applications utilized by the Theater Operations.
• Capture all issues and provide documentation for future software versions.
• Provide regular reporting on outstanding issues with software (bugs) and hardware to management and vendors.
• Provide documentation on new functionality when software or hardware updates are released.
• Provide training for support center, Theater Technology staff, and FLIX media customers on FLIX Media Advertising, Pre-Show Equipment and implementation.
• Provide support (3rd level) to the support center for escalated issues on FLIX Media equipment. This will include after-hours escalations from time to time and require on-call time.
• Must be available to assist in emergencies
• Required to travel as needed
• Carry a cell phone and be available for emergency systems support.
• Work with the customer networking teams to evaluate and add new ACL changes to the networking infrastructure as needed. This requires an understanding TCP/IP and security to request specific port level access changes to allow new applications to function across the LAN and WAN.
• Required to perform any other duties deemed necessary by Supervisor.


• Basic knowledge of Microsoft Windows (server and client versions) and Linux OS.
• Basic knowledge of Android OS would be considered an asset but is not required.
• Basic knowledge of Data networking products and networked equipment that include routers and switches is considered an asset but is not required.
• Basic knowledge of Microsoft Office
• Knowledge of Digital Cinema systems would be considered an asset but is not required.
• Understanding of Media creation and file formats (codecs, compression, etc.).
• Ability to facilitate solutions in a fast paced, complex technology, and business environment.
• Excellent interpersonal and relationship skills; be seen as a peer and advisor to other technical people in the department.
• Strong time management and organizational skills.
• Excellent oral, written and presentation communication skills.
• Excellent decision-making skills to determine the most appropriate solutions
• Excellent technical troubleshooting skills
• Fluent in English - Speaking, reading/writing
• Fluent in Spanish - Speaking, reading/writing
• Fluent in Portuguese - Speaking, reading/writing would be considered an asset but is not required
• An understanding of Theater Operations would be considered an asset but is not required

Required Experience:
• 1-2 years of related work experience in the IT or a related technology field.
• 1-2 years of "technical" experience specifically dealing with WANs and LANs, Internet/IP, and networking hardware (hubs, routers, switches)
• Experience in identifying and understanding technical/business needs and translating them into viable integrated solutions

Please download the questionnaire and submit along with your resume.

Learn more about Cinemark:

At Cinemark, "We are dedicated to making the movie experience memorable, one Guest at a time". If you join us you will become part of that experience and help us continue to develop our greatest asset, our People.

Our core values include:

* Do the Right Thing. Act with honesty and integrity. 

* Passion for People. Respect and care for each other, our Guests, Communities and Partners. 

* Safety. Provide a safe environment for our Employees and Guests.

* Performance Excellence. Strive to be the best in what you do.

* Ownership. Empower our people to make decisions and take responsibility.


Application Instructions

Please, no phone calls!

For immediate consideration please email your resume with the title of the position you are applying for in the subject line.

Human Resources
Cinemark USA, Inc.
Attn: (The position applying for)
3900 Dallas Parkway, Suite 500
Plano, TX 75093