Cinemark - About Us

About Cinemark


Available Positions at the Cinemark Home Office


Corporate IT Support Analyst

Job Description

• First responder to telephone calls, e-mail and personnel requests for technical support

• Provide users with support on hardware and software with advanced troubleshooting of problems

• A strong working knowledge of Windows 7, Microsoft Office products and Terminal Services

• Desktop/Laptop deployment

• Installation and updates of software applications

• A basic understanding of VPNs and remote user access to troubleshoot user connectivity issues

• A basic understanding of Office 365

• Removal of spyware and viruses

• Basic knowledge of commonly-used concepts, practices, and procedures within an IT support environment

• Active Directory user management

• Internal IT training for users as needed • Additional projects and tasks as assigned


• Demonstrate integrity, respect, commitment to excellence, collaboration, agility and value diversity every day with every team member

• Strong work ethic

• Positive attitude

• Strong problem solving and troubleshooting skills

• Ability to communicate in a technical and non-technical capacity

• Ability to prioritize and multi-task as required

Minimum Experience

• High School diploma or equivalent is required, Bachelor degree in IT is preferred or applicable industry experience

• 3+ years of related experience and/or training; or equivalent combination of education and experience.

• Excellent verbal and written communication skills

Skills and Abilities

• To perform this job successfully, the individual must be able to lift computer desktops and monitors.

• Must have proficient technical skills in Windows 7, Dell laptops and desktops, HP laptops and desktops, Cisco and Microsoft VPN Client, and Remote Desktop. Experience with Windows Server 2008.

• Individual must be able to work independently in a fast paced team environment. This role may require participation in an on-call rotation. To meet business needs, some evenings or weekends may be required.

• Self-motivation, intelligence, and strong work ethic

• Willingness to learn • Ability to follow set standards and take direction

• Ability to analyze and propose solutions to problems

• Ability to work in a fast-paced, multi-project, and dynamic environment

• Excellent organizational skills

• Excellent communication skills: listening, writing and verbal

• Bi-lingual a Plus

Be prepared to answer a questionnaire once Human Resources has reviewed your resume.





Construction Help Desk Specialist

The primary responsibility of this position is to provide support via tracking software, email, and phone to our theatres for facilities service requests; interacting with vendors and theatre management; prioritizing theatre service requests; overseeing /analysis of specific construction trades service request costs and service performance; acting as representative of the facilities team to our customers (theatre management) and vendors.

Candidate must have strong analytical and troubleshooting skills; provide excellent customer service with a positive attitude; superior problem-solving and communication skills; a great work ethic and the ability to work in a team environment; knowledge of Microsoft Outlook, Word, and Excel and the ability to learn quickly web based software applications.


•         Excellent customer service with a positive attitude

•         Facilities maintenance/construction experience and/or education an asset

•         Theater operation knowledge and experience an asset

•         Flexible work schedule

•         Bilingual English/Spanish an asset

Be prepared to answer a questionnaire once Human Resources has reviewed your resume.


Bilingual Purchasing Export/Import and Compliance Specialist

Successful candidate will be responsible for purchases and exports to Latin America as well as imports, especially under special provision HTS 9801.  Must have experience in compliance with US import/export regulations, knowledge of ITAR, EAR, FCC 740 forms, etc.  Proficiency in HTS classification is required.

Duties will include:

• creating purchase orders and processing invoices

• managing consolidation and exporting goods

• managing imports

• maintaining import/export files

• classifying goods

• verifying country of origin for shipments and certificates of origin

• updating and expanding database of goods, HTS codes, etc.

Job requires a minimum of 6 years compliance experience and 3 years of exporting experience, via various modes of transportation.  Creating export documents for customs clearance is required. Applicant must have the ability to communicate well in Spanish and English, both written and verbal. Proficiency in MS Excel is also required.

This position requires frequent interaction with vendors, warehouse personnel, freight forwarders, and staff in our international offices.  Ability to prioritize and stay on-task while handling multiple projects is required.  Strong interpersonal skills and the ability to follow through are also required.  The ideal candidate will be well organized, flexible and collaborative.

Be prepared to answer a questionnaire once Human Resources reviews your resume.

Learn more about Cinemark:

At Cinemark, "We are dedicated to making the movie experience memorable, one Guest at a time". If you join us you will become part of that experience and help us continue to develop our greatest asset, our People.

Our core values include:

* Do the Right Thing. Act with honesty and integrity. 

* Passion for People. Respect and care for each other, our Guests, Communities and Partners. 

* Safety. Provide a safe environment for our Employees and Guests.

* Performance Excellence. Strive to be the best in what you do.

* Ownership. Empower our people to make decisions and take responsibility.


Application Instructions

Please, no phone calls!

For immediate consideration please email your resume with the title of the position you are applying for in the subject line.

Human Resources
Cinemark USA, Inc.
Attn: (The position applying for)
3900 Dallas Parkway, Suite 500
Plano, TX 75093