Cinemark - Gift Cards

Gift Cards

 

What is a Cinemark Gift Card or an e-Gift Card?

A Cinemark gift card is a credit card-shaped card that can have monetary value added to it and then used like a debit card at all Cinemark theatre locations nationwide. The gift card easily fits in a pocket, wallet or purse. Because the gift card is plastic, there is no concern of it tearing or getting wet. Cinemark gift cards can be reloaded with additional value once original funds have been depleted.

A Cinemark e-Gift Card is an electronic card that is emailed to you.  Simply print out the e-Gift Card and present it to the box office cashier to enter at checkout.

How do I purchase a Cinemark Gift Card or e-Gift Card?

Plastic Cinemark gift cards can be purchased at all Cinemark locations.  Gift Cards and e-Gift Cards can also be purchased online at cinemark.com under the "Gift Cards" tab. Personalized Cinemark gift cards are only available for purchase online at cinemark.com.

How do I register a Cinemark gift card?

To register the gift card you must first have a My Cinemark account. You can register for this at the upper right hand corner of our homepage.

Next, to register the gift card: Click on "My Profile".

Then, click the "Gift Cards" tab.

Next, click the "REGISTER A CINEMARK GIFT CARD" button.

Name the card whatever you like so that it is distinguishable to you. Put in the card number and then click "Save".

What can I purchase with a Cinemark Gift Card or e-Gift Card?

Cinemark Gift Cards and e-Gift Cards can be used to purchase movie tickets, concession items or food and beverage items at the Café and Studio Eats Restaurants (located inside select theatre locations).

How do I reload my Cinemark Gift Card and e-Gift Card?

Sign in to your "My Cinemark" account. If you do not have an account, you can quickly sign up by clicking on "Register" at the top of any page.

Once you are signed in, access your account by selecting "My Profile" in the top right corner, then select the "Gift Card" tab.

If your card is already registered, it will be listed, along with a rename and a reload button. Select "reload" to add funds to your card.

If the card is not registered yet, select "Register a Gift Card" first. Then you are able to reload funds to your card.

What makes a Cinemark Gift Card or e-Gift Card different from a Gift Certificate?

Unlike Gift certificates, Cinemark Gift Cards and e-Gift Cards allow you to place any value you wish onto a card. You are able to recharge, or add more money to the Gift Card whenever you want. This allows customers to reload their Gift Card and give as a gift to someone else. Customers may also give a Gift Card to their children and add value as needed. This eliminates children having to carry cash.

What makes a Cinemark Gift Card or e-Gift Card different from a Gift Certificate?

Unlike Gift certificates, Cinemark Gift Cards and e-Gift Cards allow you to place any value you wish onto a card. You are able to recharge, or add more money to the Gift Card whenever you want. This allows customers to reload their Gift Card and give as a gift to someone else. Customers may also give a Gift Card to their children and add value as needed. This eliminates children having to carry cash.

Which Cinemark theatres accept Cinemark Gift Cards and e-Gift Cards?

All Cinemark theatres accept and sell Cinemark Gift Cards and e-Gift Cards. You may purchase a Cinemark plastic Gift Card at all theatre box offices.  Gift Cards and e-Gift Cards can also be purchased online at cinemark.com under the "Gift Cards" tab.

How can I purchase tickets online with my Cinemark Gift Card and e-Gift Card?

Tickets purchased using a Cinemark Gift Card or e-Gift Card online have the advantage of no service fees. To purchase tickets online using your Cinemark Gift Card, your card must first be registered. You also must be signed into your Cinemark account in order to use your Gift Card or e-Gift Card.  Once you have made your ticket selection you will be asked to sign in again.  Then select the "Apply" button, located at the bottom of the page and proceed. Cinemark Gift Cards can be used for Fandango.com purchases. Cinemark Gift Cards and e-Gift Cards can be used at any Cinemark theatre box office location. You can avoid service fees at cinemark.com by paying with a Cinemark Gift Card or e-Gift Card.

How do I purchase tickets on the Cinemark app with my Cinemark Gift Card and e-Gift Card?

Tickets purchased using a Cinemark Gift Card or e-Gift Card in the Cinemark app have the advantage of no service fees. Take the following steps in order to use your Cinemark Gift Card or e-Gift Card in the Cinemark app:

1. Register your Cinemark Gift Card on a desktop device.

2. Once registered, launch the Cinemark app on your mobile device and sign-in to your MyCinemark account.

3. Once you have made your ticket selections, you will be able to apply your Cinemark Gift Card or e-Gift Card amount to your transaction.

Can I purchase tickets at the kiosk with a Cinemark Gift Card or e-Gift Card?

Yes, you may purchase tickets at the kiosk with a Cinemark Gift Card or e-Gift Card. Just go to the touch screen kiosk located in the lobby or on the outside of the building and use your Cinemark Gift Card the same way you would use a credit card. This is a convenient way to bypass the lines at the box office.

If I travel, can I use a Cinemark Gift Card or e-Gift Card at other Cinemark theatres?

Yes, Cinemark Gift Cards and e-Gift Cards are accepted at all Cinemark theatres locations nationwide.

Does a Cinemark Gift Card or e-Gift Card ever expire?

No, Cinemark Gift Cards and e-Gift Cards never expire, never depreciate in value and there are no deductions due to inactivity.

Is there a customer support email address or phone number to call?

If you have any additional questions regarding Cinemark gift cards or other concerns, you can email us 24 hours a day at giftcards@cinemark.com, or you can call 1-800-CINEMARK (1-800-246-3627), Monday-Friday 9:00 AM - 5:00 PM (CST).

What are the Terms and Conditions?

Redeem at box the office, concession stand, or restaurant and online at cinemark.com. Not refundable or redeemable for cash, unless required by state law. Protect this card like cash. Purchases are deducted from Gift Card until balance reaches zero. No expiration date or dormancy fees. Contact Customer Service at giftcards@cinemark.com or 1-800-Cinemark. Card remains property of Cinemark at all times and may be retained in event of improper use. Visit cinemark.com for a complete list of theatres and to register Gift Cards.