Cinemark - Gift Cards

Gift Cards

 

What is a Cinemark gift card?

A Cinemark gift card is a credit card-shaped card that can have monetary value added to it and then used like a debit card at all Cinemark theatre locations nationwide. The gift card easily fits in a pocket, wallet or purse. Because the gift card is plastic, there is no concern of it tearing or getting wet. Cinemark gift cards can be reloaded with additional value once original funds have been depleted.

How do I purchase a Cinemark gift card?

Cinemark gift cards can be purchased at all Cinemark locations or online at cinemark.com under the "Gift Cards" tab. Personalized Cinemark gift cards are only available for purchase online at cinemark.com.

What can I purchase with a Cinemark gift card?

Cinemark gift cards can be used to purchase movie tickets, concession items or food and beverage items at the Café and Studio Eats Restaurants (located inside select theatre locations).

How do I reload my Cinemark gift card?

Sign in to your "My Cinemark" account. If you do not have an account, you can quickly sign up by clicking on "Register" at the top of any page.

Once you are signed in, access your account by selecting "My Profile" in the top right corner, then select the "Gift Card" tab.

If your card is already registered, it will be listed, along with a rename and a reload button. Select "reload" to add funds to your card.

If the card is not registered yet, select "Register a Gift Card" first. Then you are able to reload funds to your card.

What makes a Cinemark gift card different from a gift certificate?

Unlike gift certificates, Cinemark gift cards allow you to place any value you wish onto a card. You are able to recharge, or add more money to the gift card whenever you want. This allows customers to reload a gift card and give as a gift to someone else. Customers may also give a gift card to their children and add value as needed. This eliminates children having to carry cash.

Which Cinemark theatres accept Cinemark gift cards?

All Cinemark theatres accept and sell Cinemark gift cards. You may purchase a Cinemark Gift Card at all theatre box offices or online at cinemark.com.

Which Cinemark theatres accept Cinemark gift cards?

All Cinemark theatres accept and sell Cinemark gift cards. You may purchase a Cinemark Gift Card at all theatre box offices or online at cinemark.com.

How can I purchase tickets online with my Cinemark gift card?

Tickets purchased using a Cinemark gift card online have the advantage of no service fees. To purchase tickets online using your Cinemark gift card, your card must first be registered. When you are placing your ticket order online, you will be asked which method of payment you will be using to complete your purchase. Select the Cinemark gift card button and proceed. Cinemark gift cards are not valid for Fandango.com purchases. Cinemark gift cards can be used at any Cinemark theatre box office location. You can avoid service fees at cinemark.com by paying with a Cinemark Gift Card.

Can I purchase tickets at the kiosk with a Cinemark gift card?

Yes, you may purchase tickets at the kiosk with a Cinemark gift card. Just go to the touch screen kiosk located in the lobby or on the outside of the building and use your Cinemark gift card the same way you would use a credit card. This is a convenient way to bypass the lines at the box office.

If I travel, can I use a Cinemark gift card at other Cinemark theatres?

Yes, Cinemark gift cards are accepted at all Cinemark theatres locations nationwide.

Does a Cinemark gift card ever expire?

No, Cinemark gift cards never expire, never depreciate in value and there are no deductions due to inactivity.

Is there a customer support email address or phone number to call?

If you have any additional questions regarding Cinemark gift cards or other concerns, you can email us 24 hours a day at giftcards@cinemark.com, or you can call 1-800-CINEMARK (1-800-246-3627), Monday-Friday 9:00 AM - 5:00 PM (CST).

What are the Terms and Conditions?

Redeem at box the office, concession stand, or restaurant and online at cinemark.com. Not refundable or redeemable for cash, unless required by state law. Protect this card like cash. Purchases are deducted from Gift Card until balance reaches zero. No expiration date or dormancy fees. Contact Customer Service at giftcards@cinemark.com or 1-800-Cinemark. Card remains property of Cinemark at all times and may be retained in event of improper use. Visit cinemark.com for a complete list of theatres and to register Gift Cards.