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We’re excited to welcome you back to the big screen with enhanced safety measures and new movie releases! Learn how we’re protecting your safety. Find a theatre near you
Including high-touch areas throughout the theatre.
Cinemark’s stringent air quality standards are designed to deliver an abundant supply of fresh outdoor air, maintain optimal air circulation, eliminate potential pollutants and, of course, provide our guests with a comfortable temperature and humidity level.
Additionally, our vacuums are equipped with HEPA filters identified to be effective in trapping at least 99.97% of microscopic particles, including viruses such as COVID-19.
For the safety of our communities, we are requiring non-vaccinated employees to wear face masks and all theatre employees to complete enhanced training on cleaning and food handling.
In accordance with the CDC recommendation, face masks are required for non-vaccinated guests and strongly encouraged for all other guests, except where required by local mandates. Masks may be removed when eating and drinking inside the auditorium. Proof of vaccination is necessary only where required by local mandates.
Hand sanitizer is available throughout the theatre.
If you're unable to attend your movie, request a contactless refund online in our app or call 1-800-CINEMARK. Learn more about our refund policy.
We encourage you to purchase tickets online, which will allow for a more contactless in-theatre experience. Just show your ticket and be on your way.
In areas of the theatre where proper physical distancing between employees and guests isn’t otherwise possible, such as concession stand registers, interior box offices and usher podiums, plexiglass barrier screens may be used for added safety.
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