Frequently Asked Questions

How to buy and pick up tickets, request refunds, and other purchase-related questions.

Information on buying, registering, reloading and purchasing tickets with Cinemark gift cards.

Screening types, A/V equipment, and other information about private screenings and meetings.

Scheduling, facility and policy questions answered for holding church services at Cinemark.

Party options, policies, scheduling and more about having a birthday party at Cinemark.

Planning, attendance, payment and other details about school events at Cinemark theatres.

Details about Cinemark's annual Summer Movie Clubhouse program.

Information about The VIP Room, making reservations and private party packages.

Information about the VOID, purchasing tickets, and other related questions.

Learn more about Cinemark Movie Rewards, featuring Movie Club and Movie Fan.