Cinemark Movie Rewards FAQ

Cinemark Movie Rewards is a multi-tiered loyalty program designed to enhance your movie-going experience. Earn one point for every dollar spent at Cinemark and redeem these points for exciting rewards. Membership is free with the Movie Fan tier, or you can upgrade to Movie Club for a monthly subscription fee to unlock even more benefits.

Joining is simple and quick! Follow these steps to start earning rewards:

1. Go to www.cinemark.com/movie-rewards or open the Movie Rewards page in the Cinemark mobile app.

2. Enter your membership information and create an account.

3. You're in. Start earning points by using your membership account or scanning your membership QR code in your account!

Movie Fan is the free tier of Cinemark Movie Rewards. Earn one point per dollar spent, redeemable for movie tickets, snack discounts, sweepstakes entries, and merchandise. Enjoy member-exclusive offers, Discount Tuesday savings, and a birthday treat.

Movie Club is the monthly membership tier. In addition to Movie Fan benefits, get one ticket per month (rollover and shareable), 20% off concessions, and waived online fees.

Earning points with Cinemark Movie Rewards is easy! Earn one point for every dollar spent on qualifying purchases, up to 500 points per day. Points are based on the pre-tax subtotal and rounded to the nearest whole point: transactions $0.50 and above round up, while transactions $0.49 and below round down.

You can earn points when you sign into your account and make a purchase on cinemark.com or through the Cinemark app. You can also earn points when you scan your membership QR code when purchasing in-theatre.

Pro Tip: Points expire 12 months after issuance. Points are used on a first-in, first-out basis for redemptions, so your oldest points are always used first. To check your point balance, log into your account and visit www.cinemark.com/movie-rewards or open the Rewards area in the Cinemark app.

Take advantage of bonus point offers and special promotions to earn extra points. To participate in any bonus point promotion, log into your account and visit www.cinemark.com/movie-rewards or open the Rewards area in the Cinemark app. You'll be able to see the available point offers in the featured reward section.

Pro Tip: Bonus Point Offers may take a few business days to be distributed to your account. Check each offers details for anticipated date your points will be applied to your account. If you have an issue with bonus point discrepancy, please contact us or call 1-800-CINEMARK.

Your membership QR code is located in your reward account. Log into your account and visit www.cinemark.com/movie-rewards. Your membership QR code will be available in the membership tile. You'll need your membership QR code to earn points on any purchases made in-theatre.

Pro Tip: For the best experience, download the Cinemark mobile app.

You can access your point history by logging into your account and visit www.cinemark.com/movie-rewards or in the Rewards area on the Cinemark app. You can also access your point history here.

Points are distributed into your reward account after your showtime has passed or after the in-theatre purchase is completed. You must identify yourself during checkout by scanning your QR code or providing your phone number/email address to earn points for a transaction. Points may take up to 30 minutes to apply into your account.

If you purchased tickets in advance, those points are not redeemable until the showtime has passed. If the purchase is refunded before the showtime, if points are issued, they will be deducted from your account.

If you have a point discrepancy, please contact us or call 1-800-CINEMARK.

Pro Top: Points are not earned on alcohol or gift card purchases.

You can access the reward area by logging into into your account through the Cinemark app or online at www.cinemark.com/movie-rewards. All available rewards for our membership account will be accessible through the "Featured Rewards" area of your membership account. Available rewards can include free movie tickets, free admission upgrades, snack discounts, sweepstakes promotions, movie merchandise and more! Once you redeem any reward, that reward will be placed in "Your Rewards" area of your account.

Pro Tip: Only five rewards will auto-populate in your featured reward section. Make sure to click on the "view all available rewards" button to access all available reward offers.

Once you redeem your reward points for a ticket credit reward, you will be issued a “Credit” in your reward account. You can use your credit toward any regular 2D movie at all Cinemark theatres (upcharges may apply in certain theatres). You can upgrade any ticket to a premium format for a small upcharge. Credits expire 90 days from date of issuance for Movie Fan members, and never expire for active Movie Club members.

Once you redeem your reward points for a concession discount, you will be issued a QR code in your reward account. To use your concession discount, you will go to "Your Rewards" area in your membership account. You can access your redeemed rewards here. Select your redeemed reward to access the QR code associated to the discount. Expirations vary based on discount redeemed.

Pro Tip: For the best experience, download the Cinemark mobile app.

Once you redeem reward points for an admission upgrade, your reward will be added to your account. Simply add the qualifying product to your cart and thethe discount will automatically apply at checkout.

Pro Tip: If you are purchasing in-theatre, make sure you scan your membership QR code at checkout to apply the discount.

To access your birthday reward, make sure your birthday is saved in your profile. Once saved, you will have access to a birthday surprise in your reward account at the start of your birthday month. You will need to redeem the birthday offer in order for it to be loaded into your account. Once redeemed, the reward will populate just like a snack discount reward. You can access your redeemed rewards here. Select your redeemed reward to access the QR code associated to the discount. Expirations vary based on discount redeemed.

Pro Tip: For the best experience, download the Cinemark mobile app.

Movie rewards sweepstakes are available in your reward account's featured rewards area. Click the sweepstakes you're interested in and follow the instructions. Each sweepstakes has different entry methods. Review the official rules for each sweepstakes to understand how to participate.

Nope! There is no waiting on a physical card to arrive in the mail. All of the benefits are accessible via the Cinemark App or online at cinemark.com/movierewards as soon as you join.

Yes. All members must be at least 16 years of age to be a member of Cinemark Movie Rewards.

All Cinemark, Century, CineArts, Tinseltown and Rave theatres (“Cinemark Theatres”) accept Cinemark Movie Rewards.

If you have questions or comments please visit our Contact Us page and submit a request or call 1-800-Cinemark.