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Cinemark Movie Rewards General FAQ

Cinemark Movie Rewards is a two-tiered loyalty program that gives members one point for every one dollar spent at Cinemark. Members can redeem points for a variety of rewards including movie tickets, concession deals, and movie swag. Members can join for free as a Movie Fan member, or upgrade to Movie Club for a monthly subscription fee.

All Cinemark, Century, CineArts, Tinseltown and Rave theatres (“Cinemark Theatres”) accept Cinemark Movie Rewards.

It’s easy! Go to www.cinemark.com/movierewards or open the Movie Rewards page in the Cinemark mobile app. Supply your first and last name, email address, phone number, and zip code. Create your password and accept the Terms & Conditions. You’ll receive a verification email once you’ve hit Submit, then you’ll be ready to get rewarded!

Movie Fan is the free tier of membership in the Cinemark Movie Rewards loyalty program. Movie Fan members earn one point per dollar that can be redeemed in the Rewards Center, online and in the app, for movie ticket credits, concessions discounts (certain exceptions apply), and movie swag items. Movie Fan members also get access to advance screenings when available in their area. To learn more, view the Movie Fan FAQ .

Movie Club is the monthly membership tier of Cinemark Movie Rewards. In addition to the benefits available for Movie Fan members, Movie Club members get one ticket per month that rolls over if unused and can be shared with friends or family, 20% off concessions (certain exceptions apply) every visit, and waived online fees. To learn more, view the Movie Club FAQ.

Yes. All members must be at least 18 years of age to be a member of Cinemark Movie Rewards.

You can earn points by signing into your account online or on the app when purchasing your tickets. If you are purchasing your ticket at the theatre, you can earn points by either:
• Scanning the QR code in your account;
• Providing your phone number during checkout; or
• Providing your email address during checkout.

Yes, points cannot be earned for purchases of alcohol or loading Cinemark gift cards. However, points can be earned for using a gift card to make all other purchases. Points also cannot be earned for use of Supersavers, Movie Club credits, or movie ticket reward credits except for the upcharge if incurred.

Points are calculated based on the pre-tax subtotal of the transaction. If the transaction has a partial dollar value, points are rounded up or down based on the amount. Transactions $0.50 and up are rounded to the nearest whole point, transactions $0.49 and below are rounded down to the nearest whole point.

Members can earn up to 500 points in a single 24 hour period, with no transactional limit.

Unused points expire 12 months after issuance. Points are used on a first-in, first-out basis for redemptions, so your oldest points are always used first.

Members can redeem points on a wide selection of available rewards through the Movie Rewards section of the Cinemark app, or online at www.cinemark.com/movierewards. Available rewards can include movie ticket credits, concession deals (certain exceptions apply) and movie swag items.

Ticket rewards populate as “Credits” on Movie Fan and Movie Club accounts. Members can use their credits toward any regular 2D movie at all Cinemark theatres (upcharges may apply in certain theatres). You can upgrade any ticket to a premium format for a small upcharge. Credits expire 90 days from date of issuance for Movie Fan members, and never expire for active Movie Club members.

The only difference is that free ticket rewards expire after 90 days for Movie Fans. Otherwise, they are exactly the same and can be used for admission to any regular 2D movie at all Cinemark Theatres (upcharges may apply in certain theatres). You can upgrade any ticket to a premium format for a small upcharge.

Nope! There is no waiting on a physical card to arrive in the mail. All of the benefits are accessible via the Cinemark App or online at cinemark.com/movierewards as soon as you join.

You can access Cinemark Movie Rewards online at www.cinemark.com/movierewards or download the Cinemark app from the App Store or Google Play. Navigate to the Cinemark Movie Rewards page through the page navigation and sign in to your account using your email address and password.

If you have questions or comments please visit our Contact Us page and submit a request or call 1-800-Cinemark.